What information should I include when asking for a ProWire configuration?

To get the best help with a ProWire configuration, include the application details that determine the right system.

At minimum, please include:

  • Access control platform, such as Mercury, Software House, LenelS2, or another platform
  • Door count
  • Whether the system should be standard or managed
  • Lock voltage requirements
  • Auxiliary power requirements
  • Single-voltage or dual-voltage needs
  • Wall-mount or rackmount preference
  • Enclosure size or space constraints, if known
  • Whether you need prewired controller mounting
  • Any known controller or board models
  • Whether the system needs battery backup
  • Any existing LSP model number you are trying to match or replace

A less helpful question:

I need an 8-door ProWire system. What should I use?

A more helpful question:

I need an 8-door Mercury ProWire system with managed lock power, 12V locks, auxiliary power, and a wall-mount enclosure. The system will use Mercury controllers. Which configuration should I review?

If you do not know every detail yet, that is okay. Share what you know about the application and what you are trying to power, monitor, or control.